Tag: DIVVY parking

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DIVVY’s new Back to Work Module

DIVVY's new Back to Work Module

In many parts of Australia, people are returning to work. Whether it’s full time, or just a day or two a week, employees are going back to their workplaces.  

To help businesses bring their staff back to work safely, we’ve developed our new Back to Work module.  

Optimising bookable assets through smarter technology 

Contactless access has never been more in demand. The booking platform technology that makes DIVVY’s contactless parking such a breeze can be adapted to many different functions. Indeed, for more than twelve months now, our own employees have been entering and exiting our offices using contactless DIVVY access technology.  

After witnessing the challenges faced by businesses during COVID-19, we designed our tailored Back to Work module to allow businesses to safely transition their staff back to their workplaces.   

How does It work? 

It’s simple. Staff use the DIVVY app to book a day and time to come into work. The booking parameters – how many staff can access the workplace, on which days and at which times – are set by the business. Just like the DIVVY parking experience, staff use a QR code on their phone for contactless entry to the workplace. 

It’s perfect for any workplace not accessible to the public, such as offices. For publicly accessible workplaces, see our Queuing and Contact Tracing Platform. 

How can it help? 

By allowing businesses to manage how many staff will be in the workplace at any one time, the module helps businesses to meet physical distancing guidelines. It even has the capacity to allow businesses to manage different spaces within their workplaces.  

It also takes care of the record keeping required of businesses under governmental COVID Safe rules. It maintains a digital record of all staff and visitor attendance in the workplace. 

The Back to Work module makes it easy and cost-effective for businesses to meet public health directions and comply with COVID safety plans in their workplaces. 

The module also has the capacity to generate valuable business insights with the data it collects. The customised reports portal can help with making informed business decisions. The module is bolstered by DIVVY’s 24/7 phone, email and live chat customer support, which itself has a 97% customer satisfaction rating. 

Whether or not DIVVY parking is already enabled in your building, the Back to Work module is simple to install.

To find out more about getting your staff back to work with DIVVY, contact our helpful team at sales@divvy.com.au.  

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Case Study staff parking

How Suncorp used DIVVY to save costs and help their staff during COVID-19

Employees or Workers in Suncrop office

Businesses everywhere have been faced with all manner of extraordinary challenges as the COVID-19 pandemic wreaks havoc around the world. When restrictions came into force in Australia at the end of March, Suncorp turned to the DIVVY Enterprise parking management system to help them navigate the complex and rapidly changing situation.

Suncorp, one of Australia’s largest financial services brands, has relied on DIVVY Enterprise to manage the onsite parking for their fleet of trade vehicles at their Brisbane and Sydney offices since 2018.

In late March 2020, Suncorp was one of many Australian businesses to transition as many of their employees as possible to working from home. Even so, there remained a core group of essential staff who needed to continue to work from the office.

At a time of heightened social restrictions, Suncorpwanted to help their essential employees avoid commuting via public transport. The onsite parking at their Brisbane and Sydney premises, usually allocated to their tool of trade vehicles, was offered up to their essential workers.

Suncorp were also quick to lease additional off-site commercial parking to ensure they were able to meet the parking needs of their essential staff.  

The essential workers had not had access to Suncorp’s onsite parking before COVID-19. The sudden change to Suncorp’s parking usage meant an entirely new cohort of parkers had to be onboarded into the DIVVY system very quickly, so that they could access the car parks.

Over the course of the lockdown period, Suncorp would add more than 100 new users to the DIVVY system.

Because the DIVVY system is so user-friendly, they were able to do so without a hitch. A couple of weeks into the new working arrangements, Suncorp called upon DIVVY’s reporting functionality to reveal the actual usage of their parking bays during this period.

The reports issued by the DIVVY Enterprise system showed that as employees stayed at home as much as possible, actual parking usage was lower than Suncorp’s initial projections. Suncorp were able to relinquish the additional commercial parking bays they had leased at the beginning of the restrictions, thereby returning savings to the business, and transfer the staff who had been using those bays over to the DIVVY system to use Suncorp’s own onsite parking.

Suncorp’s onsite parking never reached full capacity during lockdown because DIVVY optimised the use of the spaces so efficiently. DIVVY managed the high number of parkers and the ad hoc, unpredictable pattern of parking usage without fault.

As restrictions ease and workplaces re-open, Suncorp are gradually transitioning their staff back to their offices, with groups of employees starting to return from mid-June. Subject to government advice regarding safe public transport usage, staff will be encouraged to return to public transport and onsite parking will revert to the tool of trade vehicles. Suncorp will continue to use DIVVY Enterpriseto manage and monitor parking usage during the transition period as COVID-19 working procedures are wound down and the trade fleet return to their onsite parking.

Joseph Harmon, Fleet and Car Parking Manager for Suncorp, says,

‘Since 2018, Suncorp has depended on DIVVY to provide convenient and reportable parking management at our Brisbane Square and Shelley Street locations.

DIVVY Enterprise gave us the flexibility to start using our parking bays for a completely different sector of our team almost overnight, helping us to manage our business efficiently during a very unpredictable time.’

DIVVY was fantastic during the COVID-19 restrictions. It gave us complete and accurate visibility over parking bay utilisation and was so easy to use as we added more than a hundred new parkers to the system.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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News

A message from DIVVY’s CEO on COVID-19

DIVVY & Justbooked logo

I’m sure you’ve been hearing from a lot of your businesses and suppliers you work with this week regarding their plans for COVID-19 (Coronavirus) and things to be aware of. And although this can feel overwhelming, we’re also aware that the more information people have in times like this, the more people are aware and informed of how they can make conscious decisions for their own health and well-being.

At DIVVY and Justbooked, we have implemented a couple of policies that we want to make you aware of so that you have the information you need as one of our building owners, parkers or listers.

We currently have no staff who have reported a COVID-19 diagnosis, however as we feel a strong sense of responsibility for all of our staff and customers we have taken all reasonable measures to protect them in these uncertain times. We have implemented a 14-day quarantine policy from Wednesday 25 February 2020 for all staff who had traveled overseas or were living with people who had traveled overseas. Since actioning this policy, we’ve had some of our people working remotely but this has now been escalated and from Monday 16 March 2020, most of DIVVY’s staff have been asked to work remotely where possible.

Our staff are being encouraged to change external meetings to video conferences unless required to be onsite and those staff who are required to travel to site are following up with contractors and suppliers on their building policies for COVID-19 before travelling to these sites to ensure they’re working a safe environment.

What does this mean for our customers? Right now, this should not have any impact on the services DIVVY & Justbooked provide and we’re working as hard as possible to ensure we deliver our best service for you during these times. We’re taking measures to protect our staff from the spread of infection and we want you to know that our team is working with our building owners and listers everyday to keep up to date with their policies that they’re following to offer a safe and healthy workplace and car park for their building visitors.

If a building reports a case of COVID-19 we will inform all our DIVVY Users who have had bookings in the previous 30 days to ensure they’re notified immediately and can action their own plan. We’ve already had to undertake this process for two buildings that DIVVY offers parking and are monitoring for any future cases.

We thank you for your understanding during this time and if there’s any questions you have about any of this please feel free to touch base with any of our DIVVY or Justbooked team members who will be more than happy to assist.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.

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News

Smarter Parking Report released with The NRMA

NRMA Smarter Parking Report - Case Reform


Several buildings located across some of Sydney’s busiest suburbs are utilising less than one-third of available parking spaces, while up to thirty percent of traffic in congested areas is looking for parking spaces, according to a new report released by the NRMA and DIVVY.

The Smarter Parking Report, released to coincide with the Roads Australia Transport Summit, details the parking problems plaguing Australian cities and highlights the huge imbalance between parking supply and demand.

Currently, the average casual daily parking rate in Sydney is $70.85, compared with $18.21 in Canberra and $22.29 in Adelaide.

With even some of the largest institutional owners of car spaces forced to leave parking assets dormant – often due to restrictions and regulations – the NRMA and DIVVY looked at parking utilisation rates across seven Sydney buildings and found those that forbid public access had significantly lower utilisation rates than those that allowed parking non-tenants.

One building in Walker Street, North Sydney had just 32 per cents of spaces used, a Harris Street, Pyrmont lot had 74 per cent utilisation while a Clarence Street building had 20 per cent of spaces left vacant.

By contrast, the remaining four buildings audited across the Sydney and Parramatta CBDs that allowed public access all saw utilisation rates between 90-97 per cent.

Globally, Australia has some of the lowest ratios of car spaces to workers. The Sydney and Melbourne CBDs have just 12.2 and 14.2 spaces for ever 100 workers.

NRMA CEO Rohan Lund said; Members were frustrated with parking options and exorbitant costs in metropolitan areas right across Australia.

“NRMA research shows 44 per cent of drivers have returned home because they couldn’t find a parking spaces,” Mr Lund said.

“When two out of every five Members we survey tell us they are now often avoiding specific locations because of parking, we know access to parking is having an adverse effect on the economy, particularly small businesses who rely on accessibility.

“We now need to start thinking outside the square when it comes to solving our parking issues. We must find innovative ways to unlock more of the spaces that lie dormant every day, improve the last-mile for workers through commuter car parks and use available technologies to move toward smart cities.”

DIVVY CEO Grant Fowler said:

“Empty parking spaces represented the huge untapped potential for both businesses and frustrated drivers, helping to address Sydney’s parking shortage and opening an additional revenue stream for businesses.

“We know that up to 30 percent of the traffic in metropolitan areas is cruising for a parking space. Taking more of the parking volume off the street allows cities to move more freely,”

“Using technology such as DIVVY, businesses can become aware of the possibilities that now exist and parking assets no longer need to sit unused.”

“There are thousands of parking spaces that lie dormant every day and just as many drivers who are in search of a parking space. Businesses, along with all levels of government need to adjust their policies and planning so more of these spaces can open up for public use.”

Read the Smarter Parking Report Here or see what our partners at the NRMA have to say